Just a little something to think about…

From a writer’s point of view, congruent interactions aren’t very dramatic; people just act sensibly, are considerate of one another, get their work done, and enjoy what they’re doing. That kind of behavior might not make as good a soap opera scene as your manager throwing a tantrum and you cringing in the corner, but it definitely makes a better project.

From Jean McLendon and Gerald Weinberg, “Beyond Blaming: Congruence in Large Systems Development Projects”.